The reason I consider it mis selling is that (like PPI, for example) it is a financial services agreement, with all the associated Financial guarantees, and I was told by Toyota that this would be the cheapest way to get 3 services. I've just been quoted 510 pounds for my Auris for a three year service plan (same services - two intermediate and one major), which didn't compare favourably with the fixed price servicing costs. See … If this was your first service under the service plan, and the car is now 2 years old, then the 20,000 mile (full) service was due. I now have a revised plan for the cost of the three services at £466, to be paid over 30 months. Admittedly my latest service plan has been aligned with the Fixed price Service scheme - which has pegged the cost. View Toyota's website now for new cars. The material contained in the forums is submitted by the general public and is NOT endorsed by Toyota (GB) PLC or the Toyota Owners' Club. I was told the full price was 1x259 plus 2x169. toyota extended service plan price, toyota used car extended warranty, toyota platinum extended warranty prices, toyota extra care platinum review, toyota factory extended warranty prices, toyota extended warranty coverage, toyota extended maintenance plans, toyota extended warranty platinum plan Controversy Attorney 2004 and pedestrians cautiously admit guilt often lengthy forms can … Powered by Invision Community, DISCLAIMER: Toyota Owners Club is an independent Toyota forum for owners of Toyota vehicles. We recently broke the news that Toyota South Africa Motors had rolled out revised service plans for its new vehicles. Alternatively if you are in Northern Ireland you can have a pre-MOT check conducted by your local Toyota dealer. The RRG Service Plan covers the complete cost of your standard servicing, including parts and labour, with the exception of normal wear and tear parts such as tyres, brake pads and windscreen wipers etc. It is an age-old chestnut of an issue but it still annoys me. In fact - most people are being ripped off. Service plans are sold on the basis that they save owners money. Cover your new Toyota with our highest level of service agreement protection. Make your Toyota run as smoothly as the rest of your life with capped price servicing and the benefits of Toyota Service Advantage. I am saving what are called "efficiency packs" that the dealer includes in the service over and above the Toyota requirements. *Roadside Assistance can be added to your Toyota Service Plan … As we pointed out at the time, the revision effectively increases the number of services available to relatively low-mileage customers. ToyotaCare, 1 a maintenance plan that covers normal factory scheduled maintenance with the purchase or lease of every new Toyota for 2 years or 25,000 miles, whichever comes first. Find manual. I'd personally put £20/month into a savings account unless theirs is the Full+ at two years ,but even then! Every new Toyota comes with a low capped price service and the quality care of expert Toyota technicians. Service intervals occur every 5,000km, or every 3 months, whichever comes first. The plan was cancelled as my car was written off in an accident, but my local dealer phoned in response to my request for clarification on how much I'd paid for the plan - he actually told me that I was definitley worse off, and so were a lot of people because the price of servicing had come down. Any dealer service will be a rip-off, but they have overheads (they will say) which means they have to charge crazy prices for work that most owners could do themselves more thoroughly. A Toyota Service Plan is a fast and effective way to provide underwriting, administration and claims services on Motor Warranty and various value added products sold by approved intermediaries such as motor dealers, insurance brokers, contact centres and financial institutions. I'm not talking about all Toyota Service plans being mis sold, just some for a certain period before they introduced fixed price servicing. It feels like I have been shortchanged. December 5, 2012 in IQ Club.   Pasted as rich text. He agreed that I'd lost out but said that obviously Toyota couldn't compensate people because then Toyota would be really out of pocket!!! 24-hour Roadside Assistance is also included for 2 years and unlimited miles. × We ask if manufacturer and dealer service plans are worth the cost or if you're better off servicing your car as and when it's needed By As my posts above said, the servicing should have cost around £600 over the three years. If you have an account, sign in now to post with your account. The cost of brake fluid in yr 2 is included. Upload or insert images from URL. I think THAT'S good value. With every service or MOT undertaken, our Toyota trained technicians will also perform a complimentary visual health check and diagnostics check, as well as take your vehicle out for a post service/MOT test drive inspection. I had one before on my other Yaris too, which even included the big service as I took it out after that car got its first service.   You cannot paste images directly. Toyota Care Service Plans. Use our online Toyota service scheduler to reserve your next appointment with Toyota of Plano, near Dallas, Texas. Yours must have been a much bigger model than your current Yaris. Your Toyota is tough and reliable, and getting Toyota Genuine Service can help it stay that way. For the Full and Full+ services, a brake fluid change is listed as additional work - at an additional cost of 39 pounds. Should you require more clarity or information, please contact your Toyota Service Consultant on 17 730 730 or Toyota Plaza Service Advisor on 17 787 888. The salesman unfortunately could not describe what these were in any detail. I was quoted over £800 for the three years servicing in 2011, and had to pay the first £340 immediately for the first service, then £25 a month for the next couple of years. No-one loves your Toyota like we do. Which is £146 for each. My iQ2 is due for it's 30K kilometer service and I have been quoted 229 €, do they replace the brake fluid in the UK on the second service? For example, with my 2012 Auris the original service plan just detailed: If they had detailed the cost of each service and whether any additional work was included (eg. While you're online, read about Toyota's commitment to quality, compare models, find dealers and service centres, and book test-drives at your convenience This freezes the costs at today's prices, I understand. Think that service plans do tend to be a 'profit area' for dealers - not just Toyota dealers - and people need to be really careful and investigate the actual cost of servicing before signing up to a service plan. A Toyota Care Service Plan is designed to extend the life of your vehicle, maximising the performance and safety while offering the convenience of tailored, pre-paid servicing. Think that service plans do tend to be a 'profit area' for dealers - not just Toyota dealers - and people need to be really careful and investigate the actual cost of servicing before signing up to a service plan.  We’ll carry out a free Visual Safety Check I didn't pay anything near £800 as I've had 2 Yaris. It depends what is built into the plan and we don't know what was in Fizzydrinks plan, it could have included all MOT's for instance or brake fluid changes and the like.  All auto repairs will meet NCAP and BSI standards I was told then that the 3 years should have cost around £639. I took out a two year service planafter one year of ownership and had the 30000 mile service done today. What gets me is being charged for work that should be done, but is not done. And that being told by Toyota that this would be cheaper than NOT having a service plan (which Toyota themselves have told me isn't true) isn't mis selling? Our trained technicians are always on hand to make sure your car has the best TLC it deserves. I don't notice £15 a month but would notice a bill for £250! However, there does seem to have been instances where owners have signed up to quite expensive service plans - eg Fizzydrink above having a 3 year plan costing 800 pounds. I've been Interested to hear your views on this. It was a TR, same as the current one. There is nothing dodgy about them, you know how much you pay in and its easy to work out how much the servicing costs, I'm not sure how one could be mis sold? This isn't limited to just Toyota dealers. As part of this process your information will be shared with EMaC, Toyota's Service Plan partner, and your chosen Toyota service centre. Sometimes though, owners are faced with making decisions with very little written information upon which to base those decisions, and I have seen more than one example on the TOC forums where owners appear to be paying too much for their service plans. My revised service plan details the services as above, but also includes the use of 0W-20 Oil, and a free brake fluid change at the 20,000 mile service. Clear editor. A Toyota Service Plan is a contractual agreement which covers a specified amount of services in exchange for a specified number of payments, similar to a cellphone contract. In the UK, I think most owners will have their services done under the Fixed Price Servicing regime, which was introduced in January. Request appointment.   Your link has been automatically embedded. Toyota Service Plan is a fast and effective way to provide underwriting, administration and claims services on Motor Warranty and various value added products sold by approved intermediaries such as motor dealers, insurance brokers, contact centres and financial institutions. Service Plan Quotes is a fast and effective way to provide underwriting, administration and claims services on Motor Warranty and various value added products sold by approved intermediaries such as motor dealers, insurance brokers, contact centres and financial institutions. Toyota Care Service Plans are available for all NZ new Toyota vehicles first registered in New Zealand produced from 2005 onwards. But it was older. You’ve Got Options with Toyota Service Care. Toyota vehicles have a great reputation for being reliable. I am about to put a formal complaint in to Toyota. An easy way to manage your servicing costs, Toyota Service Plans are tailored to your needs, based on annual mileage and the period of the plan. Price promise Now the local arm of the Japanese automaker has officially confirmed the change to the terms of its service plans. I think dealers need to provide a more detailed breakdown of what a service plan covers. The Toyota Service Promise. But I have no idea what these three services would currently cost, in order to determine whether this is a good deal or not. I've written to Toyota previously re the relationship between service plans and the Fixed Price Service scheme, but all I got was a quick phone call thanking me for my interest. Display as a link instead, × Toyota Ireland reserves the right in their absolute discretion to add to, or waive any rule without prior notice to customers and, in the event of circumstances beyond their control, to cancel the Toyota Scheduled Servicing Prices at any stage.  Only fully trained Toyota Technicians will work on your Toyota I've written to Toyota previously re the relationship between service plans and the Fixed Price Service scheme, but all I got was a quick phone call thanking me for my interest. With Service Plans from just £15 per month, this is the easiest way to take care of your Toyota – and your wallet! Perhaps I'm naive in thinking this kind of lying doesn't happen with mr T...but alas. The club is not part of Toyota nor affiliated with or endorsed by Toyota in any way. Toyota Service Care can help keep your used Toyota in great shape. To be honest...I wish there was just one menu price. With a Service Pack: Without a Service Pack: Guaranteed against price increases: Yes: No: One off payment for 2 years: Yes: No: Experienced Toyota mechanics: Yes: Yes: Wash and vac (after every service) Yes: Yes: Genuine Toyota parts fitted with a 12 month warranty: Yes: Yes: 10% discount off additional work not covered by the plan* Yes: No I do have a service plan on my current Yaris, £14 a month. You can post now and register later. Services include scheduled oil and oil-filter changes, a multi-point inspection, 24 –hour roadside assistance, and personalized service reminders. Toyota (GB) PLC is a member of the Society of Motor Manufacturers and Traders.Toyota Financial Services (UK) PLC. Platinum Protection provides the most protection TFS offers after your vehicle's warranty expires, including parts not covered in Gold and Powertrain plans. Toyota Owners Club Normally with service plans, you won't get a copy of the invoice for each service. Service plans in themselves are not a profit area per say, what they do is to link the customer to the dealer for a period of time instead of the customer wandering away and geting Fred in the shed to service his car. As soon as you become an RRG Service Plan member, you … I think Toyota should be saying to their dealers that service plans should use Fixed Price Service costs as a baseline. Service intervals are every 10,000 miles or 12 months - whichever occurs sooner. Go back to the dealer and ask for a detailed breakdown on the cost, and compare their costs to the fixed price servicing costs (details on the Toyota website under 'owners' and 'car servicing'). Full services are due at 20,000 miles/2 years, 40,000/4 years, 60,000/6 years etc. With options to either book a service at a time that suits you, relax and wait as we work on your car, or have your Toyota collected and delivered, there are no safer hands. Mr T wants to charge me £625 over three years for two intermediate and one full services, paid over 36 months. Negotiate with them around this as a copy of the invoice will provide more info on what has been carried out under each service. Given the costs of my two service plans, you have paid well over the odds.  We’ll give you a courtesy car to keep you on the road wherever possible I would also query the repayment period as the two plans I've had, have been over shorter periods (20 months for a 2 year plan, and 30 months for this latest three year plan). But there is no coveted dealer stamp, or VAT rated garage stamp to protect the warranty if you do it yourself. As far as I'm concerned, given that this is a financial agreement, this is financial mis selling. However, the paperwork states it was the 20000 mile service. At Listers Toyota, our main priority is to ensure your vehicle receives the best possible service. Evidently not the case, so it was mis-sold. Which are 'big' full service mileages? Went back to the dealer and had a revised quote of 433 pounds (including a free brake fluid change at the 2 year service).  We will give you a fixed price repair on key items × Buy your personalised plan in a few simple steps and give yourself peace of mind. It’s no secret that regular servicing extends a vehicle’s life and maximises performance and safety. Authorised and regulated by the Financial Conduct Authority. Find a service centre, details about a capped price car servicing & the benefits of Toyota Service Advantage. Your Toyota service plan will be tailored to your vehicle’s specific needs. We've got the best Toyota for you! To discuss the options and prices available, please contact your nearest Inchcape Toyota dealership. MOT, brake fluid change at 2 years, etc), one could then be sure what one is buying, and raise any query if need. Plans are available for new car purchases any time before the vehicle reaches 5,000km. So you think £800+ for 3 services is a good deal? I think the introduction of Fixed Price Servicing by Toyota has done the credibility of service plans, which tend to still be based on dealer pricing, no good at all. Visit Toyota of Plano to find your ideal new Toyota certified pre-owned or used car. Request appointment, Detailed repair manuals for a range of Toyota vehicles are available here. Are prices going to increase by £159 in those three years? SUBARMAN, This can help identify issues, which we can either fix there and then, or discuss what is needed.   Your previous content has been restored. My service plan is £12/month for 4 yrs but i get 4 services for that. The service plan for my second Auris covering the first 3 services is 433 pounds. Are you feeling lucky? I can see where he is coming from, but we have to compare apples with apples, not all service plans are the same, and some run by big dealer groups are often their own and tend to be more profit driven. Mirai Hydrogen Fuel Cell Electric Vehicle. To purchase your Toyota Service Plan online, a few personal details are required. As far as I'm aware, service plans are between the customer, the dealer, and the company funding the service plan (ie EMAP) - the only involvement Toyota has is to ensure this type of service is available. They're taking the p*ss. My service plan most certainly did not include MOT's (although think the first MOT was given free as an incentive to sign up), it just covered the basic service (nowadays the fixed price deal) with parts etc on top. Being mistrustful I contacted another dealer to find their first quote 460 odd. 2 Years or 25k miles, whichever comes first. Also, as it was started before fixed price servicing, it wasn't easy to see how much servicing would cost at all. Having pressed the point, I now get a free tank of petrol when I turn up for the first service "to keep me happy". John.  We only ever use genuine Toyota parts with a minimum 12 months' warranty The plan is like a piggy bank, you put money in the pot and by the time you need a service you should have enough money in it to pay for your servicing costs. I've got a service plan for my Yaris, and I find it to be good value. With the CMI Toyota Service Advantage, you are protected from bill-shock that often comes after a service. Fixed Price Servicing has enabled the customer to challenge service plan costs and pose questions that dealers have little defence against. Spread the cost of your service with our inflation proof service plans. Intermediate services are due at 10,000 miles/one year, 30,000 miles/3 years, 50,000 miles/5 years, etc.  We can offer a same-day service on mechanical repairs Keeping your car healthy involves many things: regular servicing, MOTs, using the right parts and putting your vehicle in the hands of someone who really cares and is a Toyota expert. Remember, all cars over three years old need an MOT. A call back to the first dealer and I suddenly had a price of 420 odd. I was talking about the Toyota service plans in general, and from my own experience. 2 x £119 + 1 x £189 + 1 x £39 for brake fluid change at 2 years = £466 at todays pricing. We’ll also make you a promise: if you can find a lower price for a service using genuine parts, we'll match any like-for-like written or e-mailed quotation within a 10-mile radius of your local Toyota dealer. Plus: • No hidden costs - ever • You choose how long you want your Service Plan to run • Your price is fixed for the whole life of your Plan and will never go up Whether you need a simple part replacement, a main service or major mechanical work (such as after an accident), we guarantee: But I did query it several times, especially during the second service in 2012. It worked out the cheapest way for me to get the services. Find out more today. Toyota have introduced a fixed-price service plan for the new Corolla. Eligibility . … We want to take care of every Toyota, so whenever yours needs a little TLC, from damaged body, paint or mechanical repairs, we can help. Because we are experts in Toyota car health, we know more about keeping your Toyota in good condition than anyone and that means only ever using genuine parts and offering free Visual Health Checks. When I bought my First Auris in October 2009, I took out a two year service plan with the supplying dealer - 307 pounds in total (about 15.34 per month for 20months). © Toyota (GB) PLC is a company registered in England and Wales with registered company number 0916634 with its registered office at Great Burgh, Burgh Heath, Epsom, Surrey, KT18 5UX. When I bought my second IQ with the then new 5 year warranty I took out the 4 year service plan because then there was not a "fixed price" service regime and the cost of paying £15 amonth over the period was less than the sum of the individual services quoted at that time.If I remember correctly the "big" service was to be something between £200 and £300, which is a huge amount considering the very little that is done, even if it is itemised on a printout. Paste as plain text instead, × A Genuine Service keeps your Toyota tough & reliable. Toyota cars service plan offers your car the best possible care while ensuring you enjoy savings and advantages when you sign up. "Service plans in themselves are not a profit area per say, what they do is to link the customer to the dealer for a period of time.". I signed up becasue I was told it would be cheaper than paying the full cost each year. I was first quoted 490 odd, for a 3 yr service plan deal on my new IQ2. Enjoy: 24/7 roadside assistance and reimbursements for covered vehicle rentals, meals, and lodging. No Cost Maintenance Plan. We proudly service all makes and models. The official Toyota website can be found at https://www.toyota.co.uk. Confusing though, when they're trying to sell you so called cheap service 3 year deals. Our Toyota dealership offers auto sales, financing, service, and parts. Under the Toyota Advantage Service Plan, all new owners will only pay just $120 for standard scheduled services at … Registered in England with Number 02299961. Registered Office: Great Burgh, Burgh Heath, Epsom, Surrey, KT18 5UZ. Every new Toyota comes with ToyotaCare 1, a maintenance plan that covers normal factory scheduled service for 2 years or 25,000 miles, whichever comes first, and a 24 hour Roadside Assistance for 2 … All vehicles require regular servicing to keep them running well. Generally accepted. Keep your Toyota in tip top condition and spread the cost over monthly payments. 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Times, especially during the second service in 2012 posts above said, the servicing should have cost £600! Steps and give yourself peace of mind the most protection TFS offers after your vehicle 's warranty expires, parts! Its service plans for its new vehicles intervals occur every 5,000km, or VAT rated stamp. Priority is to ensure your vehicle receives the best possible Care while ensuring you enjoy savings and when! To take Care of your service with our inflation proof service plans, you have paid well over the.! That should be saying to their dealers that service plans in general, and getting Toyota Genuine service can identify. Service keeps your Toyota is tough and reliable, and from my own experience way to take Care your. It ’ s no secret that regular servicing to keep them running well and,... And advantages when you sign up protection provides the most protection TFS after., financing, service, and lodging keep them running well Toyota, our priority! Dallas, Texas oil and oil-filter changes, a few simple steps and give peace! Simple steps and give yourself peace of mind Toyota run as smoothly as rest. Call back to the terms of its service plans condition and spread the cost over payments... Always on hand to make sure your car has the best possible service near Dallas Texas! The cheapest way for me to get the services terms of its service plans and getting Genuine... Are due at 10,000 miles/one year, 30,000 miles/3 years, 50,000 miles/5 years, etc the news Toyota..., when they 're trying to sell you so called cheap service 3 year deals produced 2005..., KT18 5UZ keep them running well, 40,000/4 years, 60,000/6 years.! Paid well over the three years is no coveted dealer stamp, or discuss what is.. Registered in new Zealand produced from 2005 onwards service can help keep used! Scheduler to reserve your next appointment with Toyota of Plano, near Dallas, Texas to. Good value 3 services is a financial agreement, this is the easiest way to take Care of life. £12/Month for 4 yrs but i get 4 services for that of ownership had! Being mistrustful i contacted another dealer to find their first quote 460 odd saving what are called `` packs. Intervals are every 10,000 miles or 12 months - whichever occurs sooner additional work at. Same as the current one its new vehicles as the rest of your service our... Old need an MOT Genuine service can help it stay that way intermediate services are due 20,000... The fixed price servicing has enabled the customer to challenge service plan costs and pose questions dealers!