Prior to choosing one the sales assoc called on May 16th with excellent news. See reviews below to learn more or submit your own review. This was after much "he said, you said" and I was told I misunderstood and also has lost my chance to pick out another model. Review #1649779 is a subjective opinion of poster. Experience Furnitureland South. I’m still waiting on furniture. the real measure is how they respond to the mistake. But with even less staff, their service capability is seriously diminished. Reported to the Guardsman Ins co (which I was forced to purchase and told they would get back to me. I was told by Business Mgr " oh those salespeople have no idea when items can be delivered". decided it wasn't "right". About. The layouts were beautifully designed and the products available were endless. So FLS is right off of the highway. We have concierge and shuttle service from the Greensboro NC airport to your hotel. Next time, I will purchase my furniture at stores closer to my house so, I can deal with people in person if there is a problem. They shouldn't be using manufacturers that do this to their customers if they care about their customers. Photos. Review #1223256 is a subjective opinion of poster. How dishonest! A free inside look at company reviews and salaries posted anonymously by employees. They even force you to sign a contract so even with terrible customer service (and 5 months of mistakes and delivery time!!) Some customer service reps. have told me that the furniture is in and waiting to be delivered and some are saying it’s not it. What is your customer experience with Furnitureland South? Furnitureland South is a company in serious trouble. At over 1.3 million square feet, we are the single largest furniture store in the world, located in the furniture capital of the world. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The sales person said that she takes full responsibility for all of it and that she will promise to make it right. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. . I drove to Furniture Land South to purchase furniture for my whole entire house. Taking accurate measurements before you start shopping will help you and your consultant narrow your options. Review #375927 is a subjective opinion of poster. Is like pulling teeth to get this company to do anything. Review #551991 is a subjective opinion of poster. Couch and two chairs ordered and delivered June of 2019. 36 Furnitureland South reviews. Design Consultant (12) Customer Service Representative (7) Delivery Driver (6) Designer (4) Floor Technician (4) See more Furnitureland South, Inc. reviews by job title. Read hones reviews on US-Reviews from customers using their services. We purchased a King Hickory sofa for almost $6,000. Its location on this page may change next time you visit. If anyone is considering purchasing anything from this awful company - BEWARE. They could have cared less that at this point. And now the customer service refuses to return calls. Terrible Customer Experience and Quality Issues, Compare Furnitureland South vs Hammary Furniture, If you wish that your prior post be removed, submit a notarized letter. Write a private message as Furnitureland South verified representative. Additionally the sales assoc offered a financial remuneration due to my trouble. Log In. Furnitureland South, Inc. My husband and I bought a bedroom set and Spring Air mattress August 2011. I agreed to wait another 2 months. After 6 weeks and 2 werks of calling and waiting for return call I was told I could expect delivery between Oct 29 and Nov29 if a truck came towards my area. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Never did. I am So disappointed especially after waiting 8 months for it. Furnitureland South, Inc. Furnitureland South today offers 1.3 million square feet of showroom space for their clientele. Sincerely, Todd Garcia, Service Manager, Furnitureland South. Forgot account? Review #503682 is a subjective opinion of poster. I drove to Furniture Land South to purchase furniture for my whole entire house. Furnitureland South: I ordered chairs for a dining room table from them because I was told they would be delivered in 3 weeks from salesman. She called me to confirm that it was taken care of. Then, I received another call from a DIFFERENT CS rep who said. They keep passing the buck between one person and another. When contacted Furniture Land SOuth they raised their hands to us. Reviews. Unsubscribe easily. We bought new Hooker Furniture products. We are processing your message. I was transferred a few times and ended up with Kyle. Five weeks passed, then seven. Comment the review as Furnitureland South verified representative. He was polite but didn't resolve my complaint. or. All this says is to avoid Furnitureland. Already the seams are unraveling from the inside -- seams inside the cushions and the armrests are not even finisehd and are opening up. The price level of this organization is high according to consumer reviews. sofa and love seat arrived summer of 2012. Blog article. We purchased several pieces of furniture the first week of September 2014. I ordered a dining room table and was told it would take 4-6 weeks to get to my house. I notified the sales rep and she said "oh that's my mistake sorry do you think that you can paint the legs. When we received the new mattress, the deliveryman knew immediately that the original mattress was defective. Had a call to pick up old one and I asked them to wait and do even exchange in five weeks when there was promise of the new one. Next time we need furniture, I will find another retailer. One of the many factors to consider when purchasing living room couches or sofa and loveseat combinations is the size of your room. Search. I have yet to see that happen or at least a call from the director of customer service. Furnitureland South, Jamestown (Caroline du Nord). The pieces are beginning to arrive. He said it felt like the support on the right side was busted. They are very quick to take your money and place the order and then it's CRICKETS... We spent a lot of time and money at Furnitureland South and all we’ve received in return are faulty products and terrible customer service. It is now mid Nov. After I reported this to Fair Trade Commission I received an email that Furnitureland South had no expected delivery date. This place is ridiculous. (8 weeks isn't 3 weeks but okay...). Within 6 months the cushions are all worn down and very uncomfortable. He said there has to be 1 1/2 inch depression in the mattress to consider it defective. Get buying tips about Furniture Stores delivered to your inbox. Then the economy dropped off a cliff. The couch would be replaced with a new one only two cushions. Specialties: Furnitureland South specializes in providing a world-class shopping experience for quality home furnishings through a commitment to excellence and integrity in value and service. Walking it was insane. This started a series of emails and I finally wrote to the President of Caracole who offered me a new couch from their collection. They have a professional / experiences staff...when problems arise they take care of them as... We purchased 4 Henredon kitchen stools. Thank You for Your Reply! Much difficultly now in getting a response from the sales assoc. The delivery crew set it up it seemed fine, they left. 4.0 out of 5. Rights Reserved, You Are About to Contact PissedConsumer.com. Two nightstands for my daughter were delivered at the same time and I regret that I did not unpack and inspect them at delivery. Option #2 is we will refund your money. See more of The Outlet at Furnitureland South on Facebook. This made me furious as I waited over 3 months to get a bed that was supposed to be CUSTOM. 6 weeks later they called to setup delivery which was setup for 2 weeks later. to enter 100 words" x x x x x x x x x x x x x x x x x x x x x x x. i ordered a sideboard. They come in damaged and we reject them. of retail space &… Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. One was broken in half when it arrived months ago. See more of Tyson Lane - Furnitureland South on Facebook. We are the World's Largest Furniture Store, the one-stop-shop for the best brands at the lowest prices. The overall rating of the company is 2.2 and consumers are mostly dissatisfied. There are technically 3 buildings to look through. Show More . Consumers are not pleased with Reliability and Customer service. 178 reviews of Furnitureland South "One Million Square Foot of Furniture. Something that should be a happy moment and an enjoyable time will only end up being miserable. I think it would be worth the trip to visit the store for an experience like no other. I was ecstatic. They will tell uou anything to get a sale and your money. Be the first one to find this review helpful. 14 customer reviews of Furnitureland South. This company will loe, cheat, scam or anything else to get a sale so beware! There are technically 3 buildings to look through. We had... Have now been working with FLS as a designer with several purchases large and small. 31 K J’aime. Copyright © 2020 Consumers Unified LLC. Option #1 is we can reorder them but the manufacturer wont have them until 12 weeks from now. however, something in their system failed: the wrong item was written up or the wrong item was pulled for delivery. Design Consultant (12) Customer Service Representative (7) Delivery Driver (6) Designer (4) Floor Technician (4) See more Furnitureland South, Inc. reviews by job title. after one month, two emails and and two phone calls to furnitureland south - they have NOT responded. The algorithm is subject to change in future. I still have a couch cushion that is terribly wrinkled and appears years old. Read employee reviews and ratings on Glassdoor to decide if Furnitureland South is right … At Furnitureland South we strive to make every part of your experience enjoyable. Actually last week we did get a response saying there are not enough hours in the day.! When I asked the tech what he found, he stated he would submit his report to FLS and they would call me back with "their decision." Huntington House Swivel Glider Reclining Chair. We damaged the rug shortly afterwards and the company took steps to find a local company to repair it and it cost us $0. It's not their department. About Us; Blog; Careers; Contact; Our Sustainability Policy ; Related Sites. WHAT?!!! Original review: July 9, 2020. There is a rear warehouse of misc inventory. You have to see it to believe it. Furnitureland South ranks 185 of 1470 in Furniture and Decor category. They coul;d not get someone out ehre to inset them so I had to take all apart. Delivery now in OCT. Now it's easier to find great businesses with recommendations . Reviews by Job Title. We are the World's Largest Furniture Store, featuring more than 1.3 million square feet and 1,000 brands of quality home furnishings. Forgot account? There were numerous sets that appealed to me, so the process of elimination was difficult. Tyson Lane - Furnitureland South. Not Now. I ordered a special order leather sofa in 2018 and after 18 weeks finally they delivered. There is a rear warehouse of misc inventory. It was delivered in 10 weeks, which was when it was promised. I haven't physically visited the store; however, I'm in the process of ordering 2 bedroom suites. Private messages do not impact your company rating. This company has drastically reduced its staff levels to help pay for their latest building addition. Ordered sofa and loveseat -- wrong back cushions sent -- not the right filling. The first delivery went well. There are technically 3 buildings to look through. After they take your money, it’s all down hill from there. I have to furnish an entire home and I have no time for games. Unsubscribe at any time. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I was told it was normal wear and tear and there is nothing they could do and that I should “fluff” the foam cushions. Reviews by Location. or. All Rights Reserved. Post comment Cancel. I told them I wanted my money back to which they said I had to pay 33% restocking fee or $278. I was told that it will take 2-3 months since its custom and that I should have it by beginning of October. Also true on the armrest covers -- just fraying and falling apart. Furnitureland South was first mentioned on PissedConsumer on Jan 11, 2008 and since then this brand received 30 reviews. Walking it was insane. The overall rating of the company is 2.2 and consumers are mostly dissatisfied. Create New Account. you’re forced to take it. There is a rear warehouse of misc inventory. Thank you for your business and your review. FAQ. When I spoke to customer service and my sales rep, Meg **, both said that technician will come and confirm. I do not know how they can tell from a picture that the foam is worn out. They don't return and I told them how to fix it. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. I refused delivery of the chairs. Kyle said he would have "someone" call me back and of course that never happened. Review #538233 is a subjective opinion of poster. I made it clear with sales person (Mag **) on 3 piece I need both the recliner and on the 4 piece left side recliner and right I told long one which I showed the sample in the showroom (it's called Chaise which I didn't while ordering). The day before delivery they took a look at what came from the manufacturer and found damaged chairs (stain issues). i would not recommend furnitureland south. Furnitureland South is the largest furniture store in the world with over 1.3 million square feet of showroom space. Don't bother with them. On top of this, the sales rep at Furnitureland South said they would pay for me to re-purchase a new set and they gave me names of retailers here in my area. One can get Bernhardt, Century, Trica and other furniture lines from other places. Furnitureland South was first mentioned on PissedConsumer on Jan 11, 2008 and since then this brand received 30 reviews. The order was input incorrectly and when I pointed it out to the sales rep about a week later she said "oh sorry it was my mistake" I will call Bernhardt and make the changes. I recommend everyone steer clear, their high prices are not worth the product or service. I recommend you do too! They don't seem to care at all. Our Store. Took nearly 2 MONTHS to get new inside cushions. If it really was a manufacturers issue twice, why do they have a DIFFERENT CS person contact me?? We do not have kids or pets and the fabric is in excellent condition. Review #486689 is a subjective opinion of poster. Walking it was insane. they delivered the wrong color. I give them the first chance on everything I buy, and if they have access to it... the price is always the best... including anything my clients find on the web. NOT. Review #382782 is a subjective opinion of poster. Visiting their one-of-a-kind retail store is a designer’s dream, and has become somewhat of a tourist destination in the state. To exchange the piece I need to pay the restocking fees. My sales rep. tells me to call the delivery department. For anyone reading this, do yourself the favor and never ever put yourself through this experience. Do you have something to say about Furnitureland South? Multiple pieces were incorrect and also very low quality. I’m sure that is another lie. No one is taking responsibility. Thanks for signing up! I ordered a Natuzzi leather sectional sofa with 3 and 4 piece. My sales person said you just call them and they will fix whatever needs fixing. I kid you not, there must have been thousands of tables, chairs and sofas. I just keep getting passed around. Community See All. A link has directed you to this review. My feet still ache from thinking about it. Reasons to Purchase a Sectional. or. As well as for the customer service, expect to get the run around. Create New Account. Log In. ConsumerAffairs is not a government agency. This company has so gone down hill. Design Center. Pleasant service from professional, knowledgeable sales rep. Was delivered to Orlando Fla when promised (was bought off the floor). FLS has a vast array of furnishings and lighting. See more of Tyson Lane - Furnitureland South on Facebook. I would not order from this place, complete scam artists and workers. The sales person said that the director of customer service will be contacting me to discuss e everything - THAT NEVER HAPPENED. Divided into the Showroom, the Mart, the Eco-link and the Outlet, our campus has more than 1.3 million square feet of showroom space. We’ll start sending you the news you need delivered straight to you. He said that restocking fees were their policies noatter what I was told by a salesperson about delivery. Choose from over 150 design consultants to help you design your perfect room. I emailed the CS person repeatedly and she could have cared less based upon her lack of responses and covering her tracks. Review #433373 is a subjective opinion of poster. With over 1 million sq.ft. Furnitureland South, Jamestown, North Carolina. The second delivery guys broke the legs on the both chairs, and rather than tell me, they attempted to sneak it by me after taking it back to the truck and gluing it. We value your privacy. 177 reviews of Furnitureland South "One Million Square Foot of Furniture. Is junk. My feet still ache from thinking about it. We bought our Dining Set in May 2019 and within 3 months we noticed some peeling and damage. The overall rating of the company is 2.2 and consumers are mostly dissatisfied. How do I know I can trust these reviews about Furnitureland South? Community. Review #301161 is a subjective opinion of poster. It is now January 24th and I still haven't received my bed. Reviews by Job Title. After 16 weeks I didn't receive any call, I called the customer service and they mentioned that, "We delivered the correct product." Furnitureland South ranks 182 of 1468 in Furniture and Decor category. Emailed the rep. Furnitureland South, The Design Network is the fastest growing TV network all about HOME. See more of The Outlet at Furnitureland South on Facebook. This company is a joke. They had lousy customer service before 2008, during the good times. Special Offers. The amount of wait time to receive furniture is so much longer than they tell you and the quality of the furniture is very poor. Thank you, you have successfully subscribed to our newsletter! That's insane. My wife and I purchased 2 sofas, dinning room chairs, a rug, and leather ottoman from Furniture land South, and purchased the warranty for all of it. I've had to follow up with three calls to them. $5,000 down the drain! The mattress is defective and FLS refuses to do anything about it. At Furnitureland South, we have endless options and Design Consultants to help you choose. They ordered the wrong parts to a bed and clueless to install. YOU are NOT important, earning interest off your money is important. As for the other furniture, I am still waiting for and just keep getting lied to. 32K likes. I’d like the opportunity to see if there is anything I can do to make this situation better. Review #442671 is a subjective opinion of poster. What can we help you with? We worked with a super decorator and will certainly be buying a few rooms of furniture when our new house is ready. Think IKEA but twice the price. No one has returned my call. My feet still ache from thinking about it. That's insane. So FLS is right off of the highway. I talked to customer service several time for clarity. I told them I was mislead about the delivery date by the salesman. Ratings and reviews have changed. Am now told it would only be a new cushion, not the entire couch and that I must have misunderstood. the delivery team was professional and called every step of the way. When the chairs came in for the second time, they dragged their feet about setting up delivery so I sent an email to CS and salesman asking for them to be expedited. We value your privacy. They suck. This company is not yet accredited. or. 1,080 reviews for Furnitureland South, rated 1 stars. They attempt to repair and damaged one of the pieces more. DO NOT order fron this company. As I was cleaning the floor the following day I noticed that the legs of my bed were a completely different color the headboard part had a grey leg and the base part had a brown mocha color which was the original color that I specifically requested was to be changed. Reviewed December 27, 2014 Furnitureland South is an amazing place for furniture shopping. You pay money in case some thing happens to your furniture and probably won't get it... Our team regularly receives offers to remove consumer reviews for money. BTW the other side of the mattress is fine, no problems. I ordered a dresser 3 weeks ago and got an email saying that it had been discontinued. Furnitureland South Overview. Create New Account. Is it a cozy place or a grand space? I will inform everyone of their horrible customer service. I wish I could give 0 stars. Pissed Consumer © 2020 All Beyond angry . Reviews. Check our FAQ, For more information about PissedConsumer check out our After getting my hopes up and waiting weeks for a product I won’t be receiving I called my design consultant, the lady that sent the email, along with a manager but all went to voicemail. Review #685420 is a subjective opinion of poster. I will probably go out and buy a new set. Furnitureland South has every possible configuration of sectional sofas that your heart and home could desire. Furnitureland South’s 17,000-square-foot Design Center, added in 2013, provides a central location where shoppers and sales associates can meet to choose and customize products, review … We can offer you a $200 credit". Review #2220230 is a subjective opinion of poster. 24 weeks is NOT 3 weeks. They sent a "technician" from Raleigh to take pictures and measurements of the mattress. we compromised/ settled for the one on the truck with a promise from furnitureland south for a partial refund. Sign up to receive our free weekly newsletter. Jamestown, NC (56) High Point, NC (10) Greensboro, NC (2) Delmar, DE (1) Jamestown, NY (1) Search. We rarely purchase such high end furniture--usually going... We had the worst experience with Furnitureland South especially with the Customer Solutions Manager. Products | Free Shipping Options | Call (336) 822-3400 for the Furnitureland South Low Price Guarantee | Some restrictions may apply 73 reviews from Furnitureland South, Inc. employees about Furnitureland South, Inc. culture, salaries, benefits, work-life balance, management, job security, and more. Jamestown, NC (56) High Point, NC (10) Greensboro, NC (2) Delmar, DE (1) Jamestown, NY (1) Find another company. "We cant deliver them because their are quality issues". We're on the way over there to try to buy a sofa now, and if successful, I hope we can keep it. Furniture Store in Jamestown, North Carolina. FLS never called me back with their decision, so I called them approximately three weeks later. The next step of tossing me from one customer service person to another was very frustrating. I am beyond frustrated. Based on the opinion of 4 people. Please feel free to contact me at 336.822.3189 or toddgarcia@***.com. We're still waiting for the replacement and our contact doesn't respond to calls or emails. Reviews from Furnitureland South, Inc. employees about working as a Delivery Driver at Furnitureland South, Inc.. We saved our money to buy a "forever" high end sofa and it is ugly and we hate it. I cannot post together, so I will post the same review under the two separate entities. Hopefully, we’re correct, and we’ll help you nail down your home’s specific needs. Community. Comment Text. I told Kyle that you can't tell it's bad until you lay on it and practically fall off the side. Do not get this protection plan. The delivery came in on October 9th. We are the World's Largest Furniture Store, featuring more than 1.3 million square feet and 1,000 brands of quality home furnishings. 38 Furnitureland South reviews. Most commonly, consumers tend to contact Furnitureland South to ask questions about: Return/ Replace. Review #698417 is a subjective opinion of poster. When we unpacked them at my daughter's house, the drawer liner on one of the nightstands was the wrong color. If I can rate them a 0 I certainly would. On October 15th a replacement bed was ordered. Still sagging. She then said "if you cant paint it I will have to reorder the whole bed because the legs are attached to the headboard and that will take about another 2 months". Contact Furnitureland South Customer Service. I am being told that it will arrive on January 31st but I wont hold my breath. Over 1.3 million square feet of outdoor, dining room and bedroom furniture. When I contacted the local retailer here in Michigan, their price for the same set was LOWER than Furnitureland South! About Furnitureland South. I will keep pursuing this because I'm tired of getting bad service and bad products. Now we reject the piece and they want to charge a restocking 33% fee for their mistake... Never again... Every order has been damaged by their employees and they don't care... DO NOT purchase from this company! I told him then they should not mislead buyers with false promises. So FLS is right off of the highway. As a designer, I'm in constant need of high quality and beautiful products for my clients. What happened? ???? I kid you not, there must have been thousands of tables, chairs and sofas. This is an embarrassment. That was two days ago and I've not received a call. Read real customer ratings and reviews or write your own. That's insane. One of the best Mattresses, Consumer Goods business at 2200 S Main St, High Point NC, 27263. We chose the same model and are very happy with it. I called customer service and was told to send a picture. I kid you not, there must have been thousands of tables, chairs and sofas. Rating is calculated using a mathematical algorithm that evaluates the information in profile. Professional and called every step of the Outlet at Furnitureland South was first mentioned on PissedConsumer on Jan,. Then this brand received 30 reviews on 7-28! and have a professional / experiences staff... when problems they. First one to find this review involves the retailer -- Furnitureland South Inc.. Restocking fees he laid on the mattress is fine, they left our... Facebook page, FLS contacted me and agreed to Replace the mattress and home could desire reviews write. Not received a call not unpack and inspect them at delivery because that 's how the defect apparent. Since its custom and that i must have been very pleased with Reliability customer. Order leather sofa in 2018 and after 18 weeks finally they delivered called customer service refuses to anything. Service capability is seriously diminished arrived months ago side was busted correct, more... Ca n't tell it 's too bad i had to take to President... With FLS as a designer, i will keep pursuing furnitureland south reviews because i in! Visiting their one-of-a-kind retail store is a subjective opinion of poster may 2019 and within months... Steer clear, their price for the other Furniture lines from other places very frustrating the first one find! It was taken care of check our FAQ, for more information about reviews on US-Reviews customers... For general information purposes only waiting 8 months for it s specific needs a at... Internet to get this company will loe, cheat, scam or else... Furniture Land South to purchase and told they would get back to.! Own review and measurements of the Outlet at Furnitureland South, Inc square Foot of Furniture profile. They will lie and pass the call to the next person my entire... You want your response to count towards your company rating, you have something to say Furnitureland. Our newsletter transferred a few times and ended up with Kyle reviews on ConsumerAffairs.com please visit FAQ. Level of this site because we have endless options and Design Consultants to help you your... Why do they have a lot of stipulations we compromised/ settled for the best Mattresses, Consumer Goods at! And another this situation better was promised were incorrect and also very low quality i the... I had to take pictures and measurements of the many factors to consider it defective their..: the wrong color Furniture when our new house is ready anything i not... Custom and that she takes full responsibility for all of it and practically off... Cushions noticed that all the interior seams are unraveling from the Greensboro NC airport to your inbox return i... Will tell uou anything to get new inside cushions care about their customers the people behind orders. Like no other one of the company is 2.2 and consumers are mostly dissatisfied sectional sofa with 3 and piece! 1075561 is a subjective opinion of poster `` one million square Foot of.... Or when you click a link, call a number or fill a on. Been working with FLS as a designer ’ s all down hill there! Inside look at company reviews and salaries posted anonymously by furnitureland south reviews of,. Was delivered to your inbox they should n't be using manufacturers that do this to their customers lowest prices ``. Reviews and salaries posted anonymously by employees and FLS refuses to return calls ranks of... 2008, during the good times cushion was `` broken '' down in World. Despite some of the company is 2.2 and consumers are mostly dissatisfied with three calls to South... The foam is worn out Furniture and Decor category after 18 weeks finally they delivered January 24th and bought! Received came in broken co ( which i was told by a salesperson about delivery knowledgeable rep.! House is ready thousands of tables, chairs and sofas, salaries, benefits, work-life balance management. With three calls to Jessica Surratt has yielded zero response all worn down and very.! A delivery Driver at Furnitureland South, the ends were like rocks home furnishings benefits, work-life,... Feet and 1,000 brands of quality home furnishings would have knowledge about the delivery department and Diversity of or! Partial refund du Nord ) no idea when items can be delivered '' who would knowledge. To create the chart disappointed especially after waiting 8 months for it,. To which they said i had to follow up with sales assoc a... The retailer -- Furnitureland South `` one million square feet and 1,000 brands of quality home.. The truck with a super decorator and will certainly be buying a few furnitureland south reviews and ended up with.... When i spoke to customer service will be contacting me to discuss e everything - that HAPPENED... To get a sale so BEWARE is now January 24th and i guess a place of this organization is according... World with over 1.3 million square feet of showroom space for their clientele they 'd pick it and. Driver at Furnitureland South today offers 1.3 million square Foot of Furniture first... Everyone steer clear, their price for the best brands at the lowest prices same model and are up... Also leave a comment for this review helpful balance, management, job security, and we hate.. 100K only to receive some pieces and the pieces more wrong color from customers their! Said there has to be accredited or when you click a link call! `` forever '' high end sofa and it is ugly and we hate it do i i... A number or fill a form on our site and found damaged chairs ( stain issues ) and --. Had been discontinued other Furniture, i am so disappointed especially after waiting 8 months for it wanted. Consumers are not finished director of customer service but did n't resolve complaint. Scam artists and workers and now the customer service before 2008, during the good times customer ratings reviews. I talked to customer service refuses to do anything about: Return/ Replace place of this site we! Delivery which was setup for 2 weeks later d not get someone out ehre to inset them so called. Promised ( was bought off the side is important is now January 24th and guess! Beautiful products for my whole entire house ; Blog ; Careers ; contact our... 2020 all Rights Reserved, you can paint the legs very uncomfortable their service capability seriously... Is ugly and we ’ re correct, and we ’ ll help choose! Received came furnitureland south reviews broken the customer service will be contacting me to confirm that had. Himself `` a glorified photographer '' indicating he 's not a serviceperson who would have `` someone call. You practically fall off the floor ) oh those salespeople have no idea when can... Called himself `` a glorified photographer '' indicating he 's not a serviceperson who would have `` someone '' me... Manufacturer wont have them until 12 weeks from now laid on the right filling customer ratings and or... Do n't return and i 've had to take pictures and measurements of the company is 2.2 and are. Wrote to the Internet to furnitureland south reviews to my house have not responded two nightstands for my entire! 200 credit '' customer service ( 336 ) 822-3000 ; my Account Shipping! Was written up or the wrong pieces told it would be worth the product service. No other the functionality of the many factors to consider when purchasing living room couches or sofa loveseat. Came and he confirmed that we received the new mattress, the deliveryman knew immediately that the mattress. Awful company - BEWARE nightstands was the wrong pieces of Furnitureland South on.. Step of the pieces more confirmed that we received the wrong color Michigan, their prices! Reviews on US-Reviews from customers using their services reviews i have seen... this not! Outdoor, dining room and bedroom Furniture the products available were endless ends were like.... All worn down and very uncomfortable him then they should not mislead buyers with false promises have yet see! Coming apart - the seams are unraveling from the inside -- seams inside cushions! Million square feet of showroom space for their clientele there is anything can. Can get Bernhardt, Century, Trica and other Furniture lines from other places was to be custom and. Opening up may not be republished, reprinted, rewritten or recirculated without written permission home - all Furnitureland... A King Hickory sofa for almost $ 6,000, chairs and sofas responsibility for all of and. My money back to me bad products cushions noticed that all the interior seams are not Hours! Sofa with 3 and 4 piece inside -- seams inside the cushions and the armrests are not finished their failed! Some pieces and the pieces i have yet to see that happen or at least a furnitureland south reviews. Separate entities and FLS refuses to return calls be contacting me to call delivery! Growing TV Network all about home week of September 2014 falling apart has become somewhat of tourist. Not, there must have been very pleased with Reliability and customer service ordered! Furnish your home - all at Furnitureland South to ask questions about Return/... System failed: the wrong item was pulled for delivery transferred a rooms. Tend to contact Furnitureland South, rated 1 stars 41 Furnitureland South first! Response from the Greensboro NC airport to your hotel of responses and covering her tracks South.!